Managed IT Support
Day-to-day support, troubleshooting, monitoring, backups and advice for small to medium design firms.
USBmechanicYour Own I.T. DepartmentServices
Practical support for the software, hardware, licensing and remote access problems that slow architecture and design teams down.
Day-to-day support, troubleshooting, monitoring, backups and advice for small to medium design firms.
Help with workstation performance, local files, shared storage, permissions, central model access and project workflow issues.
Licence administration, usage strategy, user access, cost control and ReclaimerCC integration.
VPN, RDP, remote work, secure access, multi-office support and practical advice for deadline-heavy teams.
USBmechanic brings over 15 years of real-world I.T. experience supporting architecture and design environments, including Revit, Adobe Creative Cloud, BIM workflows, and design studio infrastructure.
Greg also holds an Interior Architecture degree with honours from UNSW, providing a deeper understanding of how architectural practices actually work day-to-day.
We specialise in supporting architecture and design firms of approximately 10–70 staff — large enough to need serious systems and support, while still valuing direct relationships and responsive service.